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We Are Committed to Safeguarding Customer Information
In order to better serve your needs now and in the future, we may ask you to
provide us with certain information. We understand that you may be concerned
about what we will do with such information - particularly any personal or
financial information. We agree that you have a right to know how we will
utilize the personal information you provide to us. Therefore, together with
our subsidiaries we have adopted this Privacy Policy to govern the use and
handling of your personal information.
Applicability
This Privacy Policy governs our use of the information that you provide to us.
It does not govern the manner in which we may use information we have obtained
from any other source, such as information obtained from a public record or
from another person or entity. Rels has also adopted broader guidelines that
govern our use of personal information regardless of its source. Rels calls
these guidelines its Fair Information Values.
Types of Information
Depending upon which of our services you are utilizing, the types of nonpublic
personal information that we may collect include:
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Information we receive from you on applications, forms and in other
communications to us, whether in writing, in person, by telephone or any other
means;
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Information about your transactions with us, our affiliated companies, or
others; and
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Information we receive from a consumer reporting agency.
Use of Information
We request information from you for our own legitimate business purposes and
not for the benefit of any nonaffiliated party. Therefore, we will not release
your information to nonaffiliated parties except: (1) as necessary for us to
provide the product or service you have requested of us; or (2) as permitted by
law. We may, however, store such information indefinitely, including the period
after which any customer relationship has ceased. Such information may be used
for any internal purpose, such as quality control efforts or customer analysis.
We may also provide all of the types of nonpublic personal information listed
above to one or more of our affiliated companies. Such affiliated companies
include financial service providers, such as title insurers, property and
casualty insurers, and trust and investment advisory companies, or companies
involved in real estate services, such as appraisal companies, home warranty
companies and escrow companies. Furthermore, we may also provide all the
information we collect, as described above, to companies that perform marketing
services on our behalf, on behalf of our affiliated companies or to other
financial institutions with whom we or our affiliated companies have joint
marketing agreements.
Former Customers
Even if you are no longer our customer, our Privacy Policy will continue to
apply to you.
Confidentiality and Security
We will use our best efforts to ensure that no unauthorized parties have access
to any of your information. We restrict access to nonpublic personal
information about you to those individuals and entities who need to know that
information to provide products or services to you. We will use our best
efforts to train and oversee our employees and agents to ensure that your
information will be handled responsibly and in accordance with this Privacy
Policy and Rels's Fair Information Values. We currently maintain physical,
electronic, and procedural safeguards that comply with federal regulations to
guard your nonpublic personal information.
Information Obtained Through Our Web Site
The Rels Corporation is sensitive to privacy issues on the Internet. We believe
it is important you know how we treat the information about you we receive on
the Internet.
In general, you can visit Rels or its affiliates Web sites on the World Wide
Web without telling us who you are or revealing any information about yourself.
Our Web servers collect the domain names, not the e-mail addresses, of
visitors. This information is aggregated to measure the number of visits,
average time spent on the site, pages viewed and similar information. Rels uses
this information to measure the use of our site and to develop ideas to improve
the content of our site.
There are times, however, when we may need information from you, such as your
name and email address. When information is needed, we will use our best
efforts to let you know at the time of collection how we will use the personal
information. Usually, the personal information we collect is used only by us to
respond to your inquiry, process an order or allow you to access specific
account/profile information. If you choose to share any personal information
with us, we will only use it in accordance with the policies outlined above.
Fair Information Values
Fairness
We consider consumer expectations about their privacy in all our businesses. We
only offer products and services that assure a favorable balance between
consumer benefits and consumer privacy.
Public Record
We believe that an open public record creates significant value for society,
enhances consumer choice and creates consumer opportunity. We actively support
an open public record and emphasize its importance and contribution to our
economy.
Use
We believe we should behave responsibly when we use information about a
consumer in our business. We will obey the laws governing the collection, use
and dissemination of data.
Accuracy
We will take reasonable steps to help assure the accuracy of the data we
collect, use and disseminate. Where possible, we will take reasonable steps to
correct inaccurate information. When, as with the public record, we cannot
correct inaccurate information, we will take all reasonable steps to assist
consumers in identifying the source of the erroneous data so that the consumer
can secure the required corrections.
Education
We endeavor to educate the users of our products and services, our employees
and others in our industry about the importance of consumer privacy. We will
instruct our employees on our fair information values and on the responsible
collection and use of data. We will encourage others in our industry to collect
and use information in a responsible manner.
Security We will maintain appropriate
facilities and systems to protect against unauthorized access to and corruption
of the data we maintain.
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